The Cyfle Cymru Out of Work Service (OoWS) is a Peer Mentoring project funded through the European Social Fund, and sponsored by the Welsh Government with funding granted until 2020. Participation on the project is voluntary and referred clients may leave the programme at any time with no sanctions or penalties.
It is an employment focused project aimed at supporting participants who experience either substance misuse or mental health issues, and who are currently either long term unemployed, economically inactive or aged 16-24 and not in employment, education or training

Who can access the service?

To be suitable for the project, potential participants need to be in one of the following categories:

1. Long term unemployed 25 and over who has been unemployed for more than 12 months with complex barriers to employment
2. Economically inactive 25 years and over and have complex barriers to employment.
3. Aged 16 to 24 and not in employment, education or training

How can participants join the service?

Potential participants may either self-refer or may be referred to the project by external agencies which may include Health Care Professionals, Advocates or other support agencies and organisation. Usually a referral form will be received however these may be initiated by the OoWS mentors. Referrals may also be made directly by email or phone to the OoWS Specific Point of Contact point below:

Who do we work with?

We work directly with all support services and organisation including GDAS, Job Centre Plus, Probation and Housing associations and Healthcare Providers. We are able to accept referrals in and signpost participants out to specialist organisations to ensure that they are able to access timely and suitable support.

Our primary aim is to provide underpinning support to our participants and integrate our service with provisions already either being accessed and dovetail the support between ourselves and our partners and stakeholder agencies.


Telephone: 01633 258489